Product labels are important tools for consumer protection, and those found on many everyday products – such as food, medications, and household goods – are standardized and governed by regulatory bodies. However, one major product used daily by most Americans is missing standardized labels: broadband internet.
In a recent article for Law360, Senior Consultant Paroma Sanyal and Principal Coleman Bazelon discuss whether the lack of a uniform label – one that includes information on price, performance, and more – for broadband service packages makes it difficult for consumers to make informed decisions about broadband products. They explore the pros and cons of using consumer broadband labels and detail their history, including the Federal Communication Commission’s (FCC’s) 2022 notice of proposed rulemaking that seeks to have broadband internet service providers display detailed labels.
The full article, “Assessing the Pros and Cons of Broadband Product Labels,” is available below.View Article